A look at the use of conversational AI in US call centers, which some agents find helpful and others say leaves the humans with more complex, intense workloads (Lisa Bannon/Wall Street Journal) - TechnW3 Reviewed by TechNW3 on 16:41 Rating: 5

Sources: KKR-owned BMC Software confidentially filed for a US IPO seeking a valuation of up to $15B; KKR acquired BMC in 2018 for $8.3B (Bloomberg) - TechnW3 Reviewed by TechNW3 on 15:41 Rating: 5

Meta starts rolling out Meta Verified subscription, offering a blue badge, impersonation protection, and more, for $12/month on the web, or $15/month on iOS (Mark Zuckerberg/Facebook) - TechnW3 Reviewed by TechNW3 on 08:41 Rating: 5

A look at e-scooter sharing startups in Europe, like Bolt, which raised $1.9B, amid some city bans and questions about the vehicles' environmental credentials (Sifted) - TechnW3 Reviewed by TechNW3 on 03:41 Rating: 5

A preview of Gonzalez v. Google SCOTUS case and a look at the Israeli nonprofit Shurat HaDin that is arguing the case against Google at the February 21 hearing (Gerrit De Vynck/Washington Post) - TechnW3 Reviewed by TechNW3 on 23:41 Rating: 5

Research: total USD invested in Chinese startups fell by ~75% in 2022; 19% of the total capital put into Chinese startups was in USD, compared to 39% in 2021 (Financial Times) - TechnW3 Reviewed by TechNW3 on 21:41 Rating: 5

A look at You.com, Andi, and Perplexity, three startups that started offering chatbot-enhanced search tools before the new Bing and Google's Bard came along (Will Douglas Heaven/MIT Technology Review) - TechnW3 Reviewed by TechNW3 on 19:41 Rating: 5

A human player beat a top-ranked AI system in 14 out 15 games of Go, using tactics suggested by a computer program that had probed the AI system for weaknesses (Richard Waters/Financial Times) - TechnW3 Reviewed by TechNW3 on 14:41 Rating: 5

Biden and some GOP senators have formed a loose alliance in asking SCOTUS to change Section 230 protections when hearing Gonzalez v. Google on February 21 (NBC News) - TechnW3 Reviewed by TechNW3 on 12:41 Rating: 5

Google says users will be able to manage tasks created across Google apps like Gmail, Calendar, and Assistant from within Google Tasks, starting in March 2023 (Sheena Vasani/The Verge) - TechnW3 Reviewed by TechNW3 on 17:41 Rating: 5